CONTACT US

orders@trikai.co.nz

FAQ

What is Tri Kai?

Tri Kai is your ultimate destination for elite endurance sports nutrition and gear in New Zealand. We offer a curated selection of high-quality products to fuel your training and performance.

Where does Tri Kai ship?

Currently, we only ship within New Zealand. We apologise for any inconvenience this may cause.

What are your shipping rates?

Our flat-rate shipping within New Zealand is $10 for orders under $100. Orders $100 or more qualify for free shipping. Please note that additional charges may apply for rural delivery.

How long does shipping take?

Shipping times may vary depending on your location within New Zealand. Typically, orders are processed and dispatched within 1 business days. Please refer to our shipping policy for more information.

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please contact us within 14 days of receiving your items to arrange a return or exchange. Please read our Refund policy for more information.